Justia Communications Law Opinion Summaries

Redbox operates automated self‐service kiosks at which customers rent DVDs and Blu‐ray discs with a debit or credit card. Redbox outsources certain functions to service providers, including Stream, which provides customer service when, for example, a customer encounters technical problems at a kiosk and requires help from a live person. If resolution of the issue requires accessing that customer’s video rental history the Stream employee will do so. Redbox has granted Stream access to the database in which Redbox stores relevant customer information. Plaintiffs challenged Stream’s ability to access customer rental histories and Stream’s use of customer records during employee training exercises as violating the Video Privacy Protection Act, which prohibits “video tape service provider[s]” like Redbox from “disclos[ing], to any person, personally identifiable information concerning any consumer of such provider,” 18 U.S.C. 2710(b)(1). The Act includes an exception for disclosure incident to the video tape service provider’s ordinary course of business, defined as debt collection activities, order fulfillment, request processing, and the transfer of ownership. The district court granted Redbox summary judgment. The Seventh Circuit affirmed, concluding that Redbox’s actions fall within the exception for disclosures in the ordinary course of business: disclosures incident to “request processing.” View "Sterk v. Redbox Automated Retail, LLC" on Justia Law

Plaintiff filed suit under the Telephone Consumer Protection Act of 1991 (TCPA), 47 U.S.C. 227, against a hospital-based radiology provider and its debt collection agent for making autodialed or prerecorded calls. The collection bureau, Gulf Coast, contended that the calls fell within a statutory exception for "prior express consent," as interpreted in a 2008 declaratory ruling from the FCC. The district court concluded that the FCC's interpretation was inconsistent with the language of the TCPA and, regardless of the 2008 FCC Ruling, did not apply on the facts of this case. The court concluded, however, that the district court lacked the power to consider the validity of the 2008 FCC Ruling and erred in concluding that the FCC's interpretation did not control the disposition of the case. In these circumstances, plaintiff's claim falls squarely within the FCC order. Consequently, the TCPA exception for prior express consent entitled Gulf Coast to judgment as a matter of law. Accordingly, the court reversed the district court's grant of partial summary judgment to plaintiff and remanded with instructions. View "Mais v. Gulf Coast Collection Bureau" on Justia Law

Plaintiff filed suit on behalf of himself and a putative class, alleging claims under the Telephone Consumer Protection Act (TCPA), 42 U.S.C. 227(b)(1)(A)(iii), that Campbell-Ewald instructed or allowed a third-party vendor to send unsolicited text messages on behalf of the Navy, with whom Campbell-Ewald had a marketing contract. The district court granted summary judgment to Campbell-Ewald under the doctrine of derivative sovereign immunity. The court rejected Campbell-Ewald's claim that the personal and putative class claims were mooted by petitioner's refusal to accept the settlement offer; Campbell-Ewald's constitutional claims were unavailing where the company relied upon a flawed application of First Amendment principles; the TCPA imposes vicarious liability where an agency relationship, as defined by federal common law, is established between the defendant and a third-party caller; and the application of the doctrine of derivative sovereign immunity is inapplicable in this case. Because Campbell-Ewald failed to demonstrate that it was entitled to judgment as a matter of law, the court vacated and remanded for further proceedings. View "Gomez v. Campbell-Ewald Co." on Justia Law

Plaintiff, individually and on behalf of her minor child, filed suit alleging that Wells Fargo violated the Telephone Consumer Protection Act of 1991's (TCPA), 47 U.S.C. 227(b)(1)(A)(iii), prohibition on autodialing cell phones without the express consent of the called party. Wells Fargo had called the cell phone number used by the child to collect a debt from a former customer who had listed the phone number on a Wells Fargo account application. Wells Fargo was unaware that the cell phone number was no longer assigned to the former customer and the former customer never revoked his consent or requested that Wells Fargo cease calling the number. The court concluded that "called party," for purposes of section 227(b)(1)(A)(iii) means the subscriber to the cell phone service or user of the cell phone called. Accordingly, the court affirmed the district court's grant of partial summary judgment in plaintiff's favor. View "Breslow v. Wells Fargo Bank, N.A." on Justia Law

American Satellite, a third party retailer of Dish Network satellite television services, received a call from a potential customer. A woman, who identified herself as “Dickley,” provided what she claimed to be her social security number. In actuality, the number belonged to a man named Bickley. Dickley was an identity thief. The agent entered Dickley’s name and social security number into an interface that connects to credit reporting agencies. Unable to verify the information, American Satellite informed Dickley that her attempt to open an account was declined. Bickley later received a credit report indicating that Dish had made an inquiry on his name. Dish informed him that someone had attempted to open an account in his name, providing a recording of the conversation between the agent and the identity thief. A year later, despite knowing that the inquiry had prevented the theft of his identity, Bickley filed suit under the Fair Credit Reporting Act, 15 U.S.C. 1681b, alleging request and use of his credit report without a “permissible purpose” and sought emotional distress damages. The district court entered summary judgment for Dish, including a counterclaim for abuse of process. The Sixth Circuit affirmed, referring to the conspicuous underdevelopment of key factual detail in Bickley’s complaint and in briefs as “bordering on deceitful” and to the adage that no good deed goes unpunished. View "Bickley v. Dish Network LLC" on Justia Law

A business that manages commercial real estate and its owners were sued in a purported class action under the Telephone Consumer Protection Act, 47 U.S.C. 227, for having paid a “fax blaster” (Business to Business Solutions) to send unsolicited fax advertisements. Aggregate statutory damages would be more than $5 million or, if the violation is determined to be willful or knowing, as much as three times greater. The Seventh Circuit denied leave to appeal class certification in the suit, which is more than five years old. The court noted that it had no knowledge of the value of the defendant-business and that, even if the defendants could prove that they will be forced to settle unless class certification is reversed, they would have to demonstrate a significant probability that the order was erroneous. Rejecting challenges concerning individual class members, the court noted that no monetary loss or injury need be shown to entitle junk‐fax recipient to statutory damages. The adequacy of the class representative was not challenged. View "Wagener Equities, Inc. v. Chapman" on Justia Law

Scott alleged that Westlake repeatedly called her cell phone using an automated dialer in violation of the Telephone Consumer Protection Act, 47 U.S.C. 227, and sought, for herself and a putative class, statutory damages of $500 for each negligent violation and $1500 for each intentional violation, injunctive relief, and attorney fees. Before she moved for class certification, Westlake sent Scott’s attorney an offer to pay Scott $1500 (the statutory maximum) “for each and every dialer-generated telephone call made to plaintiff.” Westlake agreed to pay costs and to entry of an injunction. The message concluded by warning Scott that, in Westlake’s opinion, its offer rendered her case moot. The next day, Scott moved for class certification and declined the offer, stating that there was “a significant controversy” concerning how many dialer-generated calls Westlake had placed to her phone, so the offer was inadequate and did not render her case moot. The district court dismissed, finding that Westlake had offered Scott everything she sought, depriving the court of subject matter jurisdiction, but retained jurisdiction to enforce compliance with the offer and directed the parties to conduct discovery to determine how many calls Scott received from Westlake. The Seventh Circuit reversed, finding that the case is not moot. View "Scott v. Westlake Servs., LLC" on Justia Law

An accountant and the company he owned (collectively, MBS), filed suit against Defendants, telecommunications companies, asserting claims for damages under Wis. Stat. 100.207 and other statutes, arguing that Defendants' telephone bills contained unauthorized charges. The circuit court dismissed MBS's claims for relief, determining that although the complaint properly alleged violations of section 100.207, the voluntary payment doctrine barred any entitlement to monetary relief. The court of appeals affirmed. The Supreme Court reversed and remanded, holding (1) the Supreme Court had not decided whether the legislature intended the voluntary payment doctrine to be a viable defense against any cause of action created by a statute; and (2) under the circumstances, the conflict between the manifest purpose of section 100.207 and the common law defense left no doubt that the legislature intended that the common law defense should not be applied to bar claims under the statute. Remanded.View "MBS-Certified Pub. Accountants, LLC v. Wis. Bell Inc." on Justia Law

Plaintiff Diana Mey filed a class action complaint alleging that Defendants, several companies, violated the Telephone Consumer Protection Act (TCPA) by leaving an automated voicemail message at her residence in response to a classified advertisement that Plaintiff's son placed on an internet website. The circuit court ruled that the automated call placed in response to the advertisement did not violate the TCPA and granted Defendants' motion to dismiss. The Supreme Court affirmed, holding that the circuit court (1) applied the correct standard of review when assessing a W.V. R. Civ. P. 12(b)(6) motion to dismiss; (2) properly ruled that the automated call was not a telephone solicitation and did not contain an unsolicited advertisement under the TCPA; (3) did not abuse its discretion by denying Plaintiff's motion for relief pursuant to W.V. R. Civ. P. 59(e) and 60(b) after being informed that the Federal Communication Commission (FCC) issued a citation against Defendants; and (4) did not err in concluding that Defendants were not required to obtain Plaintiff's prior express consent before responding to the classified advertisement.View "Mey v. Pep Boys" on Justia Law

Based on faxes received in 2002, advertising discount travel, plaintiff filed a class action under the Telephone Consumer Protection Act of 1991, 47 U.S.C. 227. The trial court denied motions to dismiss, but certified questions to the appellate court. On appeal, the Illinois Supreme Court held that the TCPA forms part of the law enforceable in Illinois courts without the need for the Illinois General Assembly to enact enabling legislation to permit private claims. The appellate court's discussion of the assignability of TCPA claims amounted to an advisory opinion because the amended complaint under discussion alleged that the plaintiff at issue had, itself, received junk faxes from the defendant. The court remanded for consideration of whether the claim is subject to the Illinois two-year limitations period for actions including personal injuries and statutory penalties (735 ILCS 5/13-202) or the four-year limitations period for federal civil actions (28 U.S.C. 1658).View "Italia Foods, Inc. v. Sun Tours, Inc." on Justia Law