Justia Communications Law Opinion Summaries
Articles Posted in Consumer Law
MBS-Certified Pub. Accountants, LLC v. Wis. Bell Inc.
An accountant and the company he owned (collectively, MBS), filed suit against Defendants, telecommunications companies, asserting claims for damages under Wis. Stat. 100.207 and other statutes, arguing that Defendants' telephone bills contained unauthorized charges. The circuit court dismissed MBS's claims for relief, determining that although the complaint properly alleged violations of section 100.207, the voluntary payment doctrine barred any entitlement to monetary relief. The court of appeals affirmed. The Supreme Court reversed and remanded, holding (1) the Supreme Court had not decided whether the legislature intended the voluntary payment doctrine to be a viable defense against any cause of action created by a statute; and (2) under the circumstances, the conflict between the manifest purpose of section 100.207 and the common law defense left no doubt that the legislature intended that the common law defense should not be applied to bar claims under the statute. Remanded.View "MBS-Certified Pub. Accountants, LLC v. Wis. Bell Inc." on Justia Law
Mey v. Pep Boys
Plaintiff Diana Mey filed a class action complaint alleging that Defendants, several companies, violated the Telephone Consumer Protection Act (TCPA) by leaving an automated voicemail message at her residence in response to a classified advertisement that Plaintiff's son placed on an internet website. The circuit court ruled that the automated call placed in response to the advertisement did not violate the TCPA and granted Defendants' motion to dismiss. The Supreme Court affirmed, holding that the circuit court (1) applied the correct standard of review when assessing a W.V. R. Civ. P. 12(b)(6) motion to dismiss; (2) properly ruled that the automated call was not a telephone solicitation and did not contain an unsolicited advertisement under the TCPA; (3) did not abuse its discretion by denying Plaintiff's motion for relief pursuant to W.V. R. Civ. P. 59(e) and 60(b) after being informed that the Federal Communication Commission (FCC) issued a citation against Defendants; and (4) did not err in concluding that Defendants were not required to obtain Plaintiff's prior express consent before responding to the classified advertisement.View "Mey v. Pep Boys" on Justia Law
Posted in:
Communications Law, Consumer Law
Italia Foods, Inc. v. Sun Tours, Inc.
Based on faxes received in 2002, advertising discount travel, plaintiff filed a class action under the Telephone Consumer Protection Act of 1991, 47 U.S.C. 227. The trial court denied motions to dismiss, but certified questions to the appellate court. On appeal, the Illinois Supreme Court held that the TCPA forms part of the law enforceable in Illinois courts without the need for the Illinois General Assembly to enact enabling legislation to permit private claims. The appellate court's discussion of the assignability of TCPA claims amounted to an advisory opinion because the amended complaint under discussion alleged that the plaintiff at issue had, itself, received junk faxes from the defendant. The court remanded for consideration of whether the claim is subject to the Illinois two-year limitations period for actions including personal injuries and statutory penalties (735 ILCS 5/13-202) or the four-year limitations period for federal civil actions (28 U.S.C. 1658).View "Italia Foods, Inc. v. Sun Tours, Inc." on Justia Law
Maracich v. Spears
Using FOIA requests directed to the South Carolina DMV, attorneys obtained names and addresses, then sent letters to more than 34,000 individuals, seeking clients for a lawsuit against car dealerships for violation of a state law. The letters were headed “ADVERTISING MATERIAL,” explained the lawsuit, and asked recipients to return an enclosed card to participate in the case. Recipients sued the attorneys, alleging violation of the Driver’s Privacy Protection Act of 1994 (DPPA), 18 U.S.C. 2721(b)(4), by obtaining, disclosing, and using personal information from motor vehicle records for bulk solicitation without express consent. The district court dismissed, based on a DPPA exception permitting disclosure of personal information "for use in connection with any civil, criminal, administrative, or arbitral proceeding," including "investigation in anticipation of litigation." The Fourth Circuit affirmed. The Supreme Court vacated and remanded. An attorney’s solicitation of clients is not a permissible purpose under the (b)(4) litigation exception. DPPA’s purpose of protecting privacy in motor vehicle records would be substantially undermined by application of the (b)(4) exception to the general ban on disclosure of personal information and ban on release of highly restricted personal information in cases there is any connection between protected information and a potential legal dispute. The Court noted examples of permissible litigation uses: service of process, investigation in anticipation of litigation, and execution or enforcement of judgments and orders. All involve an attorney’s conduct as an officer of the court, not a commercial actor, seeking a business transaction. A contrary reading of (b)(4) could affect interpretation of the (b)(6) exception, which allows an insurer and certain others to obtain DMV information for use in connection with underwriting, and the (b)(10) exception, which permits disclosure and use of personal information in connection with operation of private tollroads. View "Maracich v. Spears" on Justia Law
Mims v. Arrow Financial Services, LLC
Petitioner filed a damages action in Federal District Court, alleging that respondent, seeking to collect a debt, violated the Telephone Consumer Protection Act of 1991 (TCPA), 47 U.S.C. 227, by repeatedly using an automatic telephone dialing system or prerecorded or artificial voice to call petitioner's cellular phone without his consent. At issue was whether Congress' provision for private actions to enforce the TCPA rendered state courts the exclusive arbiters of such actions. The Court found no convincing reason to read into the TCPA's permissive grant of jurisdiction to state courts any barrier to the U.S. district courts' exercise of the general federal-question jurisdiction they have possessed since 1875. Therefore, the Court held that federal and state courts have concurrent jurisdiction over private suits arising under the TCPA. View "Mims v. Arrow Financial Services, LLC" on Justia Law
Posted in:
Communications Law, Consumer Law
Gager v. Dell Fin. Servs. LLC
In 2007, Gager applied for a line of credit to purchase computer equipment. The application required that she provide her home phone number. Gager listed her cellular phone number without stating that the number was for a cellular phone, or indicating that Dell should not use an automated telephone dialing system to call her at that number. Gager defaulted on the loan Dell granted. Dell began using an automated telephone dialing system to call Gager’s cell phone, leaving pre-recorded messages concerning the debt. In 2010, Gager sent a letter, listing her phone number and asking Dell to stop calling it regarding her account. The letter did not indicate that the number was for a cellular phone. Dell continued to call, using an automated telephone dialing system. Gager filed suit, alleging that Dell violated the Telephone Consumer Protection Act of 1991, 47 U.S.C. 227(b)(1)(A)(iii). The district court dismissed on the theory that she could not revoke her consent once it was given. The Third Circuit reversed. The fact that Gager entered into a contract with Dell does not exempt Dell from the TCPA. Dell will still be able to call Gager about her delinquent account, but not using an automated dialing system.
View "Gager v. Dell Fin. Servs. LLC" on Justia Law
Maracich v. Spears
Using FOIA requests directed to the South Carolina DMV, attorneys obtained names and addresses, then sent letters to more than 34,000 individuals, seeking clients for a lawsuit against car dealerships for violation of a state law. The letters were headed “ADVERTISING MATERIAL,” explained the lawsuit, and asked recipients to return an enclosed card to participate in the case. Recipients sued the attorneys, alleging violation of the Driver’s Privacy Protection Act of 1994 (DPPA), 18 U.S.C. 2721(b)(4), by obtaining, disclosing, and using personal information from motor vehicle records for bulk solicitation without express consent. The district court dismissed, based on a DPPA exception permitting disclosure of personal information "for use in connection with any civil, criminal, administrative, or arbitral proceeding," including "investigation in anticipation of litigation." The Fourth Circuit affirmed. The Supreme Court vacated and remanded. An attorney’s solicitation of clients is not a permissible purpose under the (b)(4) litigation exception. DPPA’s purpose of protecting privacy in motor vehicle records would be substantially undermined by application of the (b)(4) exception to the general ban on disclosure of personal information and ban on release of highly restricted personal information in cases there is any connection between protected information and a potential legal dispute. The Court noted examples of permissible litigation uses: service of process, investigation in anticipation of litigation, and execution or enforcement of judgments and orders. All involve an attorney’s conduct as an officer of the court, not a commercial actor, seeking a business transaction. A contrary reading of (b)(4) could affect interpretation of the (b)(6) exception, which allows an insurer and certain others to obtain DMV information for use in connection with underwriting, and the (b)(10) exception, which permits disclosure and use of personal information in connection with operation of private tollroads. View "Maracich v. Spears" on Justia Law
Nack v. Walburg
Plaintiff appealed the district court's grant of summary judgment in favor of defendant in this case arising under the Telephone Consumer Protection Act of 1991 (TCPA), Pub. L. No. 102-243, 105 Stat. 2394. Plaintiff's claims were based upon the receipt of one fax advertisement from defendant, which plaintiff's agent undisputedly consented to receive. The one fax plaintiff received did not contain opt-out language that he argued was mandated by federal regulation. According to the FCC, the contested opt-out language was required, even on faxes sent after obtaining a potential recipient's consent. The court reversed because the Administrative Orders Review Act (Hobbs Act), 28 U.S.C. 2342 et seq., precluded the court from entertaining challenges to the regulation other than on appeals arising from agency proceedings. Without addressing such challenges, the court could not reject the FCC's plain-language interpretation of its own unambiguous regulation. View "Nack v. Walburg" on Justia Law
Ashland Hosp. Corp. v. Serv. Emps. Int’l Union
KDMC operates a regional medical center. SEIU is a labor union that represents health care and social service workers and has a collective bargaining agreement with KDMC. In 2010, concerned about the cost of health care for KDMC employees, SEIU launched a two-day robo-call campaign, targeting KDMC, to protest proposals that would shift a larger cost to employees. Residents within KDMC’s service area received calls from an automated system that played a prerecorded voice message criticizing KDMC’s plans in dramatic terms. The message did not disclose that the SEIU was responsible for the call. Call recipients who opted to press “1” during the call were patched through to the direct extension for KDMC CEO Jackson. KDMC alleges that Jackson’s extension received 536 live calls over the two-day period and that the high volume of calls overwhelmed its main trunk lines. KDMC filed suit under the Telephone Consumer Protection Act of 1991, 47 U.S.C. 227. The district court dismissed, holding that the Act does not extend to purposeful calls made by individuals seeking to express an opinion, noting that the calls required a real person to “exercise independent judgment” in order to connect to Jackson. The Sixth Circuit affirmed. View "Ashland Hosp. Corp. v. Serv. Emps. Int'l Union" on Justia Law
Hancock v. American Telephone & Telegraph Company, Inc.
Plaintiffs Gayen Hancock, David Cross, Montez Mutzig, and James Bollinger sought to represent a class of customers dissatisfied with "U-verse," a digital telecommunications service offered by Defendants AT&T and several of its subsidiaries. The Oklahoma federal district court dismissed their claims based on forum selection and arbitration clauses in the U-verse terms of service. Plaintiffs appealed the dismissal of their claims. Finding no error in the district court's interpretation of the terms of service, and finding no abuse of the court's discretion, the Tenth Circuit affirmed the dismissal of Plaintiffs' claims.
View "Hancock v. American Telephone & Telegraph Company, Inc." on Justia Law