Justia Communications Law Opinion Summaries

Articles Posted in Consumer Law
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KDMC operates a regional medical center. SEIU is a labor union that represents health care and social service workers and has a collective bargaining agreement with KDMC. In 2010, concerned about the cost of health care for KDMC employees, SEIU launched a two-day robo-call campaign, targeting KDMC, to protest proposals that would shift a larger cost to employees. Residents within KDMC’s service area received calls from an automated system that played a prerecorded voice message criticizing KDMC’s plans in dramatic terms. The message did not disclose that the SEIU was responsible for the call. Call recipients who opted to press “1” during the call were patched through to the direct extension for KDMC CEO Jackson. KDMC alleges that Jackson’s extension received 536 live calls over the two-day period and that the high volume of calls overwhelmed its main trunk lines. KDMC filed suit under the Telephone Consumer Protection Act of 1991, 47 U.S.C. 227. The district court dismissed, holding that the Act does not extend to purposeful calls made by individuals seeking to express an opinion, noting that the calls required a real person to “exercise independent judgment” in order to connect to Jackson. The Sixth Circuit affirmed. View "Ashland Hosp. Corp. v. Serv. Emps. Int'l Union" on Justia Law

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Plaintiffs Gayen Hancock, David Cross, Montez Mutzig, and James Bollinger sought to represent a class of customers dissatisfied with "U-verse," a digital telecommunications service offered by Defendants AT&T and several of its subsidiaries. The Oklahoma federal district court dismissed their claims based on forum selection and arbitration clauses in the U-verse terms of service. Plaintiffs appealed the dismissal of their claims. Finding no error in the district court's interpretation of the terms of service, and finding no abuse of the court's discretion, the Tenth Circuit affirmed the dismissal of Plaintiffs' claims. View "Hancock v. American Telephone & Telegraph Company, Inc." on Justia Law

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This case involved an interlocutory appeal from an order granting plaintiffs' motion for class certification where the certified class putatively consisted of various governmental entities within the State of Louisiana whose representatives entered into contracts with defendants for cellular telephone service. Plaintiffs alleged that defendants engaged in deceptive billing practices that constituted a breach of contract and violated the state's unfair trade and consumer protection laws. The court agreed with defendants that the district court abused its discretion when it certified plaintiffs' class because, in doing so, it effectively certified an "opt in" class, which was impermissible under Rule 23. Accordingly, the court reversed and vacated, remanding for further proceedings. View "Ackal, et al v. Centennial Beauregard Cellular, et al" on Justia Law

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Leyse received a prerecorded telemarketing call from a radio station. He sued, alleging violation of the Telephone Consumer Protection Act of 1991, 105 Stat. 2394, which prohibits certain prerecorded telemarketing calls. The district court dismissed, finding that the Federal Communications Commission had issued regulations exempting the type of call at issue from the TCPA’s prohibitions; that the FCC was authorized by Congress to do so; that the court should defer to the resulting regulation; and that the regulation passed muster under Chevron. The Sixth Circuit affirmed, holding that “Chevron deference” applies to the regulation and that the regulation is valid under Chevron. The court rejected an argument that it lacked jurisdiction under the Hobbs Act. View "Leyse v. Clear Channel Broad. Inc." on Justia Law

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The Telephone Consumer Protection Act, 47 U.S.C. 227, curtails use of automated dialers and prerecorded messages to cell phones, whose subscribers often are billed for the call. AT&T hired a bill collector to call cell phone numbers at which customers had agreed to receive calls. The collection agency used a predictive dialer that works autonomously until a human voice answers. Predictive dialers continue to call numbers that no longer belong to the customers and have been reassigned to individuals who had not contracted with AT&T. The district court certified a class of individuals receiving automated calls after the numbers were reassigned and held that only consent of the subscriber assigned the number at the time of the call justifies an automated or recorded call. The Seventh Circuit affirmed. View "Soppet v. Enhanced Recovery Co., LLC" on Justia Law

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Plaintiffs, manufacturers and sellers of tobacco products, alleged that provisions of the 2009 Family Smoking Prevention and Tobacco Control Act violated their First Amendment rights. The district court granted partial summary judgment upholding the law and partial summary judgment to plaintiffs. The Seventh Circuit affirmed and ruled in favor of the government on most issues, declining to apply strict scrutiny and finding that warnings required by the Act reasonably related to the government's interest in preventing deception of consumers. The court upheld bans on event sponsorship, branding non- tobacco merchandise, and free sampling (loyalty and continuity programs); a requirement that tobacco manufacturers reserve significant packaging space for textual health warnings; the restriction of tobacco advertising to black and white text; and the constitutionality of the Act's color graphic and non-graphic warning label requirement. Reversing the district court, the court upheld the Act's restriction on claims that tobacco products are "safe or less harmful by virtue of” FDA regulation, inspection or compliance" 21 U.S.C. 331(tt)(4).View "Disc. Tobacco City & Lottery, Inc. v. United States" on Justia Law

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Plaintiffs, current and former customers of AT&T, filed a class action against AT&T, alleging unjust enrichment and and breach of contract. AT&T responded by seeking to enforce an arbitration agreement contained in its contracts with plaintiffs. The district court refused to enforce the arbitration agreement on state-law unconscionability grounds, relying primarily on the agreement's class-action waiver provision. The court reversed the district court's substantive unconscionability ruling where the FAA preempted the Washington state law invalidating the class-action waiver. The court remanded for further proceedings related to plaintiffs' procedural unconscionability claims for the district court to apply Washington choice-of-law rules. View "Coneff, et al. v. AT&T Corp, et al." on Justia Law

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Redbox rents DVDs, Blu-ray discs, and video games from automated retail kiosks and was sued under the Video Privacy Protection Act, 18 U.S.C. 2710. The district court held that Act provisions requiring destruction of records containing personally identifiable information can be enforced by suit for damages. After deciding to accept the interlocutory appeal because it will materially advance the ultimate termination of the class action, the Seventh Circuit reversed. The court noted the placement of the damages remedy in the statute, after description of a prohibitions on knowing disclosure of personally identifiable information, but before prohibition on use of such information before tribunals or the record-destruction mandate. The court also noted the "unsuitability" of those provisions to damage awards.View "Redbox Automated Retail, LLC v. Sterk" on Justia Law

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Plaintiff entered into a two-year wireless service agreement with First Cellular in 2005. The company was acquired by defendant, which began dismantling and reorganizing. Plaintiff initially agreed to defendant's terms, but later filed a class action, claiming breach of contract for rendering his phone and equipment useless and refusing to honor the features and prices of the First Cellular Agreement. He also claimed deceptive rade practices under Illinois law and civil conspiracy. The district court denied defendant's motion to compel arbitration. The Seventh Circuit reversed, finding that defendant's arbitration clause applies because part of the claims are based on services and products received under defendant's contract. Defendant's contract unambiguously covers any dispute "arising out of" or "relating to the services and equipment." If a contract provides for arbitration of some issues, any doubt concerning the scope of the arbitration clause is resolved in favor of arbitration as a matter of federal law, 9 U.S.C. 2. View "Gore v. Alltel Comm'cns, LLC" on Justia Law

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Petitioner filed a damages action in Federal District Court, alleging that respondent, seeking to collect a debt, violated the Telephone Consumer Protection Act of 1991 (TCPA), 47 U.S.C. 227, by repeatedly using an automatic telephone dialing system or prerecorded or artificial voice to call petitioner's cellular phone without his consent. At issue was whether Congress' provision for private actions to enforce the TCPA rendered state courts the exclusive arbiters of such actions. The Court found no convincing reason to read into the TCPA's permissive grant of jurisdiction to state courts any barrier to the U.S. district courts' exercise of the general federal-question jurisdiction they have possessed since 1875. Therefore, the Court held that federal and state courts have concurrent jurisdiction over private suits arising under the TCPA. View "Mims v. Arrow Financial Services, LLC" on Justia Law